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Customer First Awareness

20/05/2009

 The session provides an opportunity to learn about some of the key issues involved in becoming a customer focused organisation and the support available to organisations that are planning to embark on this journey.

Topics Covered:

Awareness of the Customer First Standard and the Benefits gained by organisations.

Ø       An opportunity to learn about improving customer services

Ø       A chance to dip into the standard and experience the self assessment process

Ø       Awareness of support and options available to help organisations achieve Customer First including: Self Assessment & Action Planning, Workshops, One to One Consultancy and Support and Assessment.

To book onto this event, please contact Janine Parr.

Times

09:30 - 12:30

Location

Unit 6E, Mandarin Court, Centre park, Warrington, WA1 1GG.

Prices

£55 +VAT per person

More information

Janine Parr TEL 01925 256650 FAX 01925 256683 EMAIL janine.parr@carnw.co.uk

Booking

Before booking please read our terms & conditions.

The Assessment Bodies Steps to achieving the Standard Contact Customer First