Customer First Champions Day
This session will provide the key contact or ‘Customer First Champion’ in an organisation with a understanding of the 32 statements that make up the Customer First standard and how they overlap and link with other standards such as Investors in People.
Explore customer service excellence, what's the difference that makes the difference.
Gaining commitment and involving others
Understanding the Statements and how to interpret them for your organisation
Establishing the role of the champion/project manager and ideas for managing the journey
Who should attend: A designated Champion/ Prject Co-ordinator who will be instrumental in driving the orcess forward
To book onto this event, please contact Janine Parr or alternatively click on the link below to book your place now;
09:30 - 16:30
Unit 6E, Mandarin Court, Centre Park, Warrington, WA1 1GG.
£195 +VAT per person
TEL 01925 256650
FAX 01925 256683
Before booking please read our terms & conditions.
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