What's the latest?
We will keep you up-to-date with the latest Customer First UK progress and the key issues in the wider customer services marketplace.
26/07/2010
Staff at Exmouth based business consultants, The Customer Consultancy Ltd, are the first in the region to achieve Approved Consultant status with Customer First UK.
26/07/2010
Staff at Warwickshire based business consultants, Stefan Drew Associates under their new division, The Customer Consultancy Ltd, has achieved Approved Consultant status with Customer First UK.
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19/07/2010
Customer First UK is delighted to sit on the board for the new Pan Sector partnership, led by the Council for Administration. The Partnership will strive to deliver a vision that promotes business and related skills and knowledge for all types of organisations.
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13/07/2010
The NHS is to undergo major restructuring in one of the biggest shake-ups in its history. Customer First UK welcomes Health Secretary, Andrew Lansley's vision 'for health outcomes and quality services - that are among the best in the world.'
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12/07/2010
Steve Hinton, Chair of Customer First UK champions the national standard for customer service as the route to supporting a more enterprising, customer focused and cost effective public sector. 'Let's use it to help drive the changes necessary to support the much needed recovery in all parts of the country.'
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07/07/2010
Leading light, Ted Stone, has put the spotlight on Fulcrum Infrastructure by being instrumental in leading the utility company to being the first in their sector to achieve the Customer First Standard. We interviewed this vibrant Texan about what makes him laugh, his greatest achievement and why he makes a difference.
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