What's the latest?
We will keep you up-to-date with the latest Customer First UK progress and the key issues in the wider customer services marketplace.
31/03/2009
General Manger, Frea O'Brien reflects on a year of growth at Customer First UK as the awarding body strives to achieve the vision to secure the top 1% of the UK Service Sector committed to 'Putting the Customer First.'
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31/03/2009
Customer First is looking for top performing consultants to join our network and work alongside our national partners in supporting UK businesses to achieve the Customer First Standard.
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26/03/2009
A NEW business partner has been appointed by national customer care quality standard Customer First UK to help drive its expansion plans.
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17/03/2009
During a hard economic time for all, customer service excellence is essential for any business to thrive and survive.
Stuart Lauchlan, news and analysis editor at Mycustomer.com explains in this story how a survey has shown that customers are now demanding improved customer experiences and offerings.
The results of this survey highlight the importance and neccessity of gathering and responding to customer feedback; a key part of achieving the Customer First Standard.
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09/03/2009
HUNDREDS of organisations which provide business support and advice are being urged by regional development agency, Yorkshire Forward, to achieve a Yorkshire-based national customer service quality standard.
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