What's the latest?
We will keep you up-to-date with the latest Customer First UK progress and the key issues in the wider customer services marketplace.
09/11/2007
We asked all of our customers to take a well earned break and have some fun during National Customer Service Week (1 October – 7 October 2007), to spend the week bringing teams and departments together to think about what they do to make their customers feel valued and to celebrate successes!
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15/10/2007
Swansea College is setting itself a huge challenge for the coming year, by hoping to be the first organisation in the whole of Wales to scoop the Customer First Standard.
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05/10/2007
The first financial services institution to achieve the Customer First Standard, Skipton Building Society launches TV advertising campaign featuring their achievement
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01/10/2007
Customer First are proud to be taking part in this years 'National Customer Service Week'. Find out what the week long celebration entails and how Customer First will be celebrating.
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30/09/2007
Journalist, Mike Clarke, interviews Dawn Whiteley, General Manager of one the largest Enterprise Agencies about why customer service excellence is vital for her organisation. Reflecting on her experience to date Dawn identifies her best and worst service experience and what inspires her to make a difference every day.
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