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Terms & Conditions

Disclaimer

The contents of this site are intended to be informative and interesting but by their very nature are general. You are strongly advised to seek independent advice on any problem you may have as we cannot accept responsibility for any loss arising from reliance on anything set out on the site, even errors or omissions. Customer First UK Ltd can accept no responsibility for the information contained in pages prepared for us by third parties where they are clearly acknowledged as being someone other than Customer First UK Ltd.

Customer First UK Ltd can accept no responsibility for information contained on linked sites and for any reliance that may be placed upon their contents.

The information contained in this site is relevant to organisations operating in England and Wales therefore no reliance should be placed on any of the content of this site by any organization, business or individual, resident or operating, outside of England or Wales. This site is governed by the law of England and Wales.

Privacy Statement

Customer First UK Ltd takes your privacy seriously. The following privacy statement covers the Customer First UK Ltd on website at www.customerfirst.org. Links to other websites are not covered by this policy.

Information collection and use

Except where we specifically ask for information from you, this website does not collect personal information. We do collect anonymous information such as IP addresses and pages viewed which we use for statistical reporting about the website.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of its features. If you log in to the website as a registered user, your session cookie will also contain your user ID so that we can check which services you are allowed to access.

Website registration form

You may be asked for personal information if you want to take advantage of specific services that we offer. In each case we will only use the personal information you provide to deliver the services you have asked us to. Customer First UK Ltd will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone. We will however send personally identifiable information about you to other partner organisations, companies or people when:

  • We have your consent to share the information
  • We respond to court orders or other legal processes
  • Where we are required by law to provide information to others
  • A service you have requested is supplied by a partner organisation on our behalf
The Assessment Bodies The Customer First Approved Consultants Steps to achieving the Standard