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If customer service excellence is your priority then Customer First is for you. Putting the Customer First ® is the National Standard for Customer Service.

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Our latest success story

YTKO - The Yorkshire Enterprise Fellowship

YTKO - The Yorkshire Enterprise Fellowship

YTKO - The Yorkshire Enterprise Fellowship, successfully achieved Customer First for a third time in 2009. As an organisation that is proud of their recognition to customer quality, achievement of the Customer Standard for over four years now confirms their commitment to customers and their needs.
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Latest News

Customer First UK challenges universities to adopt a customer service centric view

26 Jan 10 : Customer First, the awarding body for Putting the Customer First®, has set a ‘University Challenge’ – asking all universities to reconsider their relationship with students and adopt a more customer centric view.
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10 Simple Tips to Help Customers Buy.........

26 Jan 10 : This special 'Top Tips' feature comes from the Director of highclere, a specialist organisation that substantially increases the sales success of its clients. Read on to pick up Tim Royds advice on...
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See the 32 Statements in the Customer First Standard